At Malden Rushett Florist, we take immense pride in serving our local Malden Rushett community with only the freshest blooms. Every bouquet and arrangement is hand-selected by our skilled florists, ensuring each order meets our high standards of beauty and quality. As your trusted local florist, delivering to households and businesses nearby, your satisfaction with our flowers is our top priority.
While we take every precaution to carefully pack and deliver your flowers in pristine condition, we understand that sometimes accidents can happen during transit. If your flowers arrive damaged or not in the expected condition, please let us know as soon as possible on the day of delivery. We kindly request you to keep the item and its original packaging for verification by our team. Our florist will work swiftly to resolve the issue to your satisfaction.
We promise that every Malden Rushett flower delivery leaves our shop at peak freshness. All our fresh flower arrangements are guaranteed to look beautiful and last for a minimum of 5 days from delivery, provided they are cared for as instructed. If your flowers appear wilted or do not meet our freshness standards within this window, reach out to us so we can put things right.
Your happiness matters to us. If your flowers are damaged on arrival, lose freshness within 5 days, or you are not satisfied with your order for any reason covered by our policies, we offer two solutions:
Please note that eligibility for refund or replacement may require photographic evidence, and all requests should be made within 24 hours of delivery to ensure prompt resolution.
We always welcome your feedback and are committed to continuous improvement. If you have a complaint or concern about any aspect of your Malden Rushett Florist experience, please contact us directly with your order details and the nature of your feedback. Our friendly team will listen, investigate, and work to resolve complaints promptly and fairly. Your feedback helps us maintain our reputation as a leading local florist.
With years of experience serving households and businesses throughout Malden Rushett and surrounding areas, we strive to maintain the trust you have placed in us. From the freshest flowers to responsive customer care, you can rely on Malden Rushett Florist for your every floral need. Thank you for supporting your local florist.
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